Order confirmed
You’ll receive an email as soon as your Proteara order is received and prepared.
The fine print, made simple
Shipping &
delivery
Your ritual should arrive as beautifully as it was made. Here’s everything you need to know about receiving your Proteara order.
Carefully packed
Every order is packed with care in our signature orange-and-cream presentation.
On its way
Your tracking details will be shared as soon as your parcel leaves our studio.
Delivery windows
Made to move
with you.
South Africa2–5 business days
Remote areas5–7 business days
DispatchWithin 1–2 business days
Good to know
Arrive well.
We currently deliver within South Africa. Orders are dispatched Monday to Friday, excluding public holidays. Please make sure your delivery address and contact number are correct at checkout.
If your parcel is delayed or arrives damaged, contact us at hello@proteara.co.za and we’ll make it right.